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Patient Testimonials

Here are patients' comments we've received about our physicians and staff. If you would like to share your own patient feedback, please email us. You can also complete our online form or write to us at:

UNM Health Sciences Center
1 University of New Mexico MSC 10 5600
Albuquerque, NM 87131-0001

"From a customer service perspective, I was very impressed. Every employee I encountered over my four-day stay was friendly and respectful ... I especially want to recognize the orthopedic physicians whose excellent care certainly saved my arm ... I will always highly recommend UNMH."

- R. Dean Bair, DO

"... thank you again [Dr. Deana Mercer] for the excellent care you and your staff provided my daughter!! ... You were always compassionate and took the time to answer our questions. ... Everyone was always so pleasant and smiling and that really helps ease a parent's worries."

- Melissa Blacklock

"... my thanks and gratitude to you [Dr. Thomas DeCoster] ... for the very successful surgeries ... Some had predicted I would not be able to walk without assistance and your skills proved them very wrong."

- William R. Kappes

"It's amazing to know we have providers who truly take the time to follow through and care about the patients. Especially when the patient is my grandson!!"

- Sherry Harrison

"Dr. [Deana] Mercer is very calm, happy, confident, and intensely engaging person to have as your doctor. ... [She] saved my fingers and, along with a wonderful staff, has given me back my life."

- Richard V. Saxton

"I cannot begin to tell you what a comforter, reinforcer, no-sugar coater Lynnette [Gonzales, RN] has been from the get-go ... Each time whether I had one question or ten, she has answered them promptly and honestly ..."

- Brenda Simmons

"Dr. Chris Hanosh, in addition to saving my leg, has been the kindest and easiest to work with doctor ever ... he went to bat for me and now I have the total knee replacement I needed. This is in addition to the fine surgical work on my initial trauma."

- Brian Wachter

"I was extremely nervous and they took the time to speak with me and address all of my questions and concerns."

- Christina Cordova

"Dr. [Richard] Miller was so kind ... Once the problem and proposed surgery to fix it, he was extremely patient with all my questions ... I have referred many people with foot/ankle problems to Dr. Miller and would not hesitate to refer more."

- Ande de Chadenedes

"By luck of the draw, I was sent to Dr. [Elizabeth] Mikola when my general MD referred me to the ortho clinic for some worsening hand problems ... she is extraordinary gifted when it comes to performing hand and wrist surgery."

- Ande de Chadenedes

"Given the extent of the injury, I didn't believe that your doctors could actually save my hand, much less bring it to where it is now ... I am so glad I went to the UNM Orthopaedics department, which is the best one in New Mexico. I not only got a fantastic team of doctors, but they were all very kind to me and helped me through the devastating ordeal ... Thank you for being there for me. And thank you, again, for saving my hand."

- Anonymous

"…I have no pain going up or down the stairs. I’m very fortunate to have you [Dr. Robert Schenck] as my Doctor."

- Jeral Miller

"Thanks to the excellent work by you [Dr. David Chafey] and your surgical team, I’m back on the bike … I would like to also thank the nursing staff who were very attentive to my needs."

- Dick Hilliard

Orthopaedics & Rehabilitation

MSC10 5600
1 University of New Mexico
Albuquerque, NM 87131-0001

Phone: 505-272-2231 (clinic hotline) 505-272-4107 (academic office)
Fax: 505-272-8098